Privacy Policy

Last updated: 25 November 2025

Website: https://maniz.co.uk

1. Introduction

Welcome to Maniz.co.uk (“we”, “us”, or “our”).

We value your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our WooCommerce store.

By using our website, you agree to the practices described in this policy.

2. Who We Are

Business Name: Maniz.co.uk

Website: https://maniz.co.uk

Data Controller: [Your Name / Company Name]

Email: [Your Contact Email]

Address: [Your Business Address]

If you have any questions about how your personal data is handled, please contact us via email.

3. Information We Collect

We collect different types of personal data depending on how you interact with our store:

a. Information You Provide Directly

Full name
Billing and shipping address
Email address
Phone number (if provided)
Order details and purchase history
Account login credentials (if you create an account)
Customer service messages and reviews

b. Payment Information

We do not store your full card details. Payments are securely processed by:

Stripe
PayPal
Apple Pay / Google Pay (if enabled)

Each provider processes your payment data under their own Data Protection Addendum (DPA) and privacy terms:

c. Automatically Collected Information

When you browse Maniz.co.uk, we automatically collect:

IP address and browser type
Device type and operating system
Pages visited and time spent on site
Referring URL (how you found us)
Cookie and tracking data

This helps us analyse website traffic and improve user experience.

4. How We Use Your Information

We use your personal data for:
Processing and fulfilling your orders
Managing your account and order history
Communicating with you about your purchases
Sending order updates and shipping notifications
Providing customer support
Complying with tax and accounting obligations
Improving our website and services
Sending marketing and promotional messages (with your consent)

We only process your data where we have a legal basis under the UK GDPR, including:

Contractual necessity – to fulfil your purchase
Legal obligation – to meet UK tax and accounting laws
Legitimate interests – improving site performance and preventing fraud
Consent – for newsletters, cookies, or analytics tracking

5. Sharing Your Data

We share your data only with trusted third parties essential for running our business:

Recipient Purpose

WooCommerce E-commerce platform and order processing

Stripe/PayPal Secure payment processing

Mailchimp/Email provider Email marketing and order updates

Royal Mail/DPD/Evri Order delivery and shipping

Google Analytics/Meta Pixel Website analytics and performance tracking

Website hosting provider Secure website operation and storage

IT & security providers Backup and protection of systems

All partners operate under a Data Processing Agreement (DPA) with us and comply with UK GDPR standards.

We never sell or rent your personal information.

6. International Data Transfers

Some of our partners (e.g., Mailchimp, Google, Stripe) may store or process data outside the UK.

Where this occurs, we ensure:

UK adequacy decisions are in place, or
Standard Contractual Clauses (SCCs) and other safeguards protect your data

You can request details of these safeguards by contacting us.

7. Data Retention

We retain your data only as long as necessary:
Orders and invoices: 6 years (UK tax law requirement)
Customer accounts: Until you request deletion
Marketing subscriptions: Until you unsubscribe
Cookies and analytics: As set out in the cookie section

8. Your Rights

Under the UK GDPR, you have the right to:

Access your personal data
Rectify incorrect or incomplete information
Request deletion (“right to be forgotten”)
Restrict or object to certain processing
Request a copy of your data in a portable format
Withdraw consent for marketing or cookies at any time

To exercise your rights, email [your email] with your request.

We will respond within one month as required by law.

If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

9. Cookies and Tracking

Maniz.co.uk uses cookies and similar technologies to:

Enable basic website functions (e.g., cart and checkout)
Remember your preferences and login details
Analyse site traffic (Google Analytics)
Deliver targeted ads or promotions (if consented)

You will see a cookie consent banner when you first visit our website, allowing you to accept or decline non-essential cookies.

Types of Cookies

Essential cookies: Required for site operation (cannot be disabled).
Analytics cookies: Help us understand how visitors use our site.
Marketing cookies: Used for personalised offers and ads.

You can change or revoke your cookie consent at any time in your browser settings.

10. Email & Marketing Communications

We may send you marketing or product updates only if you opt in. We use Mailchimp (or equivalent) to manage newsletters. Mailchimp operates under a DPA and adheres to UK GDPR.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.

11. Security Measures

We take the security of your data seriously and implement:

SSL encryption across the site
Secure payment gateways (PCI-DSS compliant)
Regular malware and vulnerability scans
Role-based access restrictions
Encrypted data backups

However, no online platform can guarantee 100% security. You share information at your own risk.

12. Children’s Privacy

Our website and products are not directed toward children under 16 years old. We do not knowingly collect personal data from minors. If you believe a child has provided data to us, please contact us and we will delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. The updated version will be posted here with a new “Last updated” date.

14. Contact Information

If you have any questions or wish to exercise your rights under this Privacy Policy, contact us:

Email: [Your Email Address]

Address: [Your Business Address]

Website: https://maniz.co.uk

15. Data Protection Addendum (DPA) Statement

All data processors we use (WooCommerce, Stripe, PayPal, Mailchimp, and hosting providers) are subject to Data Processing Addendums (DPAs) that ensure: